Roadside assistance · Lebanon
How to Choose Roadside Assistance in Lebanon
A practical guide to choosing a roadside assistance service in Lebanon: what to check before you're stranded, and how Karagio works.
Before you’re stranded
What to check first
A published response time
Ask for the actual average arrival time per service, not just "fast". Karagio publishes its own: 20–30 minutes for most emergency jobs, 45–60 minutes for towing.
An exact coverage area
Confirm your specific location is covered, not just "nearby" a covered zone. Karagio publishes its full list of covered areas.
Pricing before you call
Can you see prices before you request help? Karagio publishes its on-site, collection and return fees on its website.
Cost approval before repair starts
For any job that needs a workshop, make sure the provider shows you the cost and asks for approval before work begins, not after.
Photo documentation at handover
If your car will be collected for repair, does the provider photograph its condition at pickup and return?
Fleet support
If you manage more than one vehicle, check whether the provider offers a single account, consolidated billing and priority scheduling.
Options in the Lebanese market
Who provides this in Lebanon
Karagio, MAQTOU and Allo Doulab are car-service and roadside-assistance providers operating in Lebanon. Each has a different focus and coverage area, so it’s worth checking the points above with each provider before choosing.
Karagio covers Keserwan, Metn, Beirut and Aley 24 hours a day, with published pricing, cost approval before any repair starts, and photo documentation at vehicle collection and return.
Rescue MeQuestions, answered
Choosing roadside assistance
What is the difference between roadside assistance and towing?
Roadside assistance covers problems that can be fixed on the spot (battery, fuel, tyre, lockout). Towing is moving the vehicle when it cannot be fixed where it is.
How much does roadside assistance cost in Lebanon?
Pricing varies by provider. Karagio's fees start from $15 for an on-site visit, and $20–30 for towing/collection depending on distance.
Which areas does Karagio cover?
24 hours a day across Keserwan, Metn, Beirut and Aley. Tripoli, Sidon and Zahle are planned for a later phase.
Are MAQTOU and Allo Doulab available in Lebanon?
Yes, they're both car-service providers operating in the Lebanese market. When comparing options, ask each provider for its published response time, pricing and exact coverage area before deciding.